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Hi Joanne, thank you for your note.

From what you’ve shared, it sounds like the entire plant was out of its soil or potting mix, and now won’t re-root. First, check for root rot. If present, you’ll want to discard any rotted material and re-pot the remainder in clean soil The best way to get your plant to root overall is to put it into water. If it’s too large, we suggest taking cuttings of the plant and rooting them in water, then planting them in potting mix after roots form. 

—T³ó±ð&²Ô²ú²õ±è;·¡»å¾±³Ù´Ç°ù²õ

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